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Tuesday, September 16, 2025

Credit One Bank TCPA Settlement: Are You Eligible & How to Prepare

TCPA • Class Action • Robocalls

“That Robocall Wasn’t Supposed to Happen. You May Be Owed for It.”

If relentless automated calls chipped away at your peace between 2014 and 2019, you are not alone. Credit One Bank has agreed to a proposed $14 million settlement over allegations it used automated dialers and prerecorded messages without people’s consent—potentially violating the Telephone Consumer Protection Act (TCPA). Here’s who may qualify, what you could receive, and how to prepare your claim with confidence.

Quick take: The bank does not admit wrongdoing, but alleges calls may have violated TCPA rules. An official claim website isn’t live yet. Use the steps below to get ready so you don’t miss out once claims open.

Who May Be Eligible

  • You received automated or prerecorded calls from Credit One Bank or its affiliates.
  • The calls were placed between 2014 and 2019.
  • You did not give prior express consent to receive automated calls or prerecorded messages.
  • The phone number called was yours at the time—even if you weren’t a Credit One customer.

What You Could Receive

Estimated Range

Exact payouts depend on how many valid claims are filed. With proof, some class members could receive up to about $1,000. Without documentation, you may still qualify for a smaller payment.

What Counts as Proof?

  • Phone bills and call records
  • Call log screenshots
  • Saved voicemails from prerecorded messages
  • Notes with dates/times of calls (even approximate)

How to Prepare Right Now

  1. Collect evidence: Save phone records, screenshots, voicemails, and notes about dates/times.
  2. Safeguard your files: Back up images and PDFs so you can upload them with your claim.
  3. Watch for the official site: The court-approved settlement website and claim form are not yet live.
  4. Avoid scams: You don’t need to pay anyone to file; claims are free through the official portal.
  5. File before the deadline: Once announced, missing the deadline usually means no payment.

Where to File Your Claim

Official Claim Form: Not yet available. A court-approved website will be published when the administrator opens claims. Until then, rely only on trustworthy updates and avoid third-party “pay-to-file” offers.

Tip: Bookmark this page and check back. When the official claim website goes live, add the link above so readers can file directly.

Case Snapshot

ItemDetail
CaseCredit One Bank TCPA Class Action (alleged robocalls without consent)
TimeframeCalls placed 2014–2019
Settlement Amount$14,000,000 (proposed; per-person amount depends on total valid claims)
Credit One’s PositionNo admission of wrongdoing; settlement aims to resolve the claims
Claim WebsiteTo be announced (watch for the court-approved notice)
DeadlineTo be announced

Why This Matters

Unwanted robocalls aren’t just annoying—they can be invasive during already stressful times. The TCPA exists to protect your privacy and your right to choose who can contact you and how. This settlement offers a path to recognition and compensation for those impacts. Even a modest payment represents accountability—and your voice being counted.

Frequently Asked Questions

Am I eligible?

If you received automated or prerecorded calls from Credit One or its affiliates between 2014–2019 without giving consent, you may qualify.

How much will I get?

Payouts depend on the number of valid claims. With documentation, some may receive up to about $1,000; without proof, smaller amounts are possible.

How do I prove my claim?

Upload phone bills, carrier logs, screenshots, and voicemails. Statements under penalty of perjury may also help if records are limited.

How do I file?

When the official site is live, complete the online claim form and attach any documentation. Do not pay third parties to file for you.

Editor’s note: As of today, the official claim portal and deadlines have not been announced. For general background on your rights, see the FCC TCPA rules. For analysis on settlement status, see the National Law Review. Media coverage example: Hindustan Times.

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